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Frequently Asked Questions

Frequently Asked Questions are used to provide additional information and/or statutory guidance not found in State Medicaid Director Letters, State Health Official Letters, or CMCS Informational Bulletins. The different sets of FAQs as originally released can be accessed below.

Showing 21 to 30 of 39 results

When MACPro auto-calculates a numerator and denominator, how should I expect the ratio to round?

All ratios should be rounding up or down to the nearest tenth. If the ratio is not auto-calculating correctly, please report the issue to the MACPro Help Desk.

FAQ ID:92961

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There are two tasks for one report in my Tasks screen. How is this possible?

If a state responds to an SMI request and updates a report, there will be two tasks for that report. One will be entitled "Seek More Information Response Completed" and the other will be labeled "Review Report".

FAQ ID:92966

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How are Report IDs assigned?

For all new reports, the system will automatically generate a Report ID. The ID describes the type of report, and also includes a little code at the end. The first two letters of the code are the state or territory abbreviation (so if you want to review a report from Virginia, you'll look for VA). The next four numbers are the year of the data (so this report is from 2015). The next letters represent the type of data (Adult, Child, Health Homes, or Maternal and Infant Health) and the type of report (Quality Measures, SPA, etc.)

FAQ ID:92971

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What are the differences between the three report options under the "Generate Report" action?

The MACPro State by State Measure by Measure Report provides the number of measures reported for a state in each fiscal year, the number of CHIP and Medicaid population data and programs the state reported on, and specifics on which report included information on which measures.

The MACPro Stratifications in the Core Data Report identifies if a core set measure was reported in a specific report number. You may select which core set measures are included in this report.

The MACPro Measure Reporting Status System Report will allow you to search for the status (complete or incomplete) of reports for a specific quality measure. You can select a specific measure within a specified state and year.

FAQ ID:92976

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How do I delete a draft report?

Go to the Actions tab, then select "Delete Annual Report". Enter in the package ID and search for the report you wish to delete. Only the State Editor and the State Director can perform this function. This action can only be taken prior to CMS Submission. Once the report is submitted, this is no longer an available action.

FAQ ID:92981

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What is the difference between Compare Doc Report and Compare Doc?

Compare Doc Report: After the state has responded to Clarification or RAI, CMS has the ability to see what Reviewable Units have been edited within the submission package.

  • Start by logging in as the CMS Point of Contact or Submission Review Team member. Under the "Records" tab, select "Submission Packages." Select the submission package link and in the left panel, select "Compare Doc Change Report". Reviewable Units that have been edited by the state are indicated by a check mark within a green circle.

Compare Doc: While reviewing a Reviewable Unit, the CMS Point of Contact or the Submission Review Team member has access to a feature that will tell him/her exactly what fields were edited by the state during Clarification or RAI.

  • Start by logging in as the CMS Point of Contact or Submission Review Team member. Select the "Tasks" tab and then select "Review Submission Package". Select a reviewable unit link. Below the Audit Information, select "View Compare Doc". New fields will expand detailing the Field Name, Old Value, Change Type, and New Value for all edits made within the Reviewable Unit by the state. In the Change Type column, different icons will appear to detail the method that was used to edit this particular field.

FAQ ID:92986

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How do I print a submission package?

  1. Select "Records" from the navigation panel at the top of the screen and then select "Submission Packages" for your state.
  2. Select the appropriate Submission Package from the Records list.
  3. Select "Reviewable Units" from the left panel. This will direct you to a screen where you can find a list of all Reviewable Units.
  4. Select a Reviewable Unit. You may then expand each field you would like to print within the Reviewable Unit by scrolling down the page and selecting the +/- button or by selecting the "View All Responses" button in the right corner if available.
  5. To print, use the browser print function. First navigate to the "File" tab. Select "Page Setup".
  6. In the "Page Setup" box, set all "Headers" and all "Footers" to empty using the drop down menus. Please note that this is a one-time step that does not have to be done for subsequent print operations.
  7. Next, use the browser print function by navigating to the "File" tab and then selecting "Print". You may also use the keyboard shortcut Ctrl+P. This will print the reviewable unit data to your printer.

FAQ ID:93001

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How do I create a correspondence log/ How do I update the correspondence log?

The Correspondence Log is the official record for the package. The Correspondence Log can be used as a communication tool, where CMS provides information to the state and the state can respond. Only the SPOC and the CMS Point of Contact can write in the correspondence log, but others may view the correspondence log in a package for reference.

  1. Log in to MACPro as the CMS Point of Contact.
  2. Select the "Records" tab from the upper tool bar, and then select "Submission Packages" for your state.
  3. Next, select your Package ID.
  4. You will be taken to the Summary screen of your package. Select "Related Actions" from the left panel.
  5. Next, select "Create Correspondence Log"
  6. Enter in your information and then select "Create Correspondence Log"
  7. If you should need to add an entry, follow steps 1 through 4 and then select "Add Entry to Correspondence Log".
  8. On the next screen, fill in your entry and then select "Add Entry to Correspondence Log".
  9. You may also add an entry to the correspondence log by selecting "Correspondence Log" from the left panel instead of "Related Actions" shown in Step 4. Please note that this link will only appear after you have created a correspondence log.
  10. Select "Add Entry to Correspondence" in the top right corner.
  11. Fill in your entry information and then select "Add Entry to Correspondence".

FAQ ID:93006

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How do I view approved State Plan Content with current, previous, or future effective dates?

Under the "Records" tab, select "Medicaid State Plan". Next, search for a state using the search feature in the left panel. Select the blue link for your State Plan. On the next screen you will be able to see past, current and future Health Homes Programs.

FAQ ID:92856

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What main functions can my role perform?

Primary Role Definition
CMS Package Disapprover (PD)
  • Disapproves packages
  • This role is for Central Office users
Office of Strategic Operations & Regulatory Affairs (OSORA)
  • Coordinates communication for disapproval process between CMS Offices
  • Informs CMS Point of Contact and CMS Point of Contact Admin of package clearance and documentation completion
CMS Senior Management (SrMGR)
  • Evaluates recommended disposition
  • Reviews recommended disposition of disapproval and disapproval justification
CMS Package Approver (PA)
  • Approves Medicaid SPA Packages
  • Each user with this role can be associated to one Regional Office at a time or to Central Office
CMS Point of Contact Administrator (POC Admin)
  • Oversees the submission package through the CMS senior management review process for recommended disapprovals
  • Tailors disapproval notices
Subject Matter Expert (SME)
  • Provides SME input to Review Team, upon request (offline or as SRT member)
Submission Review Team (SRT)
  • Receives package review assignments
  • Provides section assessments through the Review Tool
  • Reviews and submits notes and comments for Official and Draft Submissions
  • Provides recommendations for RAI, Approval, and Disapproval
CMS Point of Contact (CPOC)
  • Oversees the review of Official and Draft Submissions
  • Maintains the composition of the review team (selects review team members within MACPro)
  • Documents and Reviews correspondence log entries
  • Reviews team feedback within the Review Tool
  • Recommends a disposition for a submission package
  • Requests clarifications and initiates a request for additional information (RAI) from the state
  • Tailors approval notice to the state
  • Sets and manages internal milestones and reminders for SRT and Sr. Managers
  • Oversees the submission package through the CMS senior management review process for recommended approvals
  • CMS users may choose to be CPOCs for specific states within their program and authority
Report Administrator (RA)
  • Views reports and submission packages on behalf of CMS Review Team Administrators (POC Admin)
Subscriber (SUB)
  • Subscribes to specific states of interest
  • CMS users may choose to be subscribers for specific states within a program and authority

FAQ ID:92861

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