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Medicaid and CHIP Program (MACPro) Training and Help

This section is a gateway to training, reference materials, and other help available to states and Centers for Medicare & Medicaid Services (CMS) employees who use Medicaid and CHIP Business Information Solution (MACBIS) systems. Find new MACBIS systems training and information on this page. Currently available trainings:

CMS also provides trainings, reference materials, and a Help Desk to assist MACPro users in learning the system and working in it effectively.

MACPro Roles & Administration

This training explains how to request MACPro roles, approve/deny MACPro roles, and reassign MACPro tasks. It is applicable to both CMS and state users.

Presentation Download (PDF, 262.57 KB)

MACPro Quality Measures

State Training Videos

Quality Measures (QM) Reporting Federal Fiscal Year (FFY) 2020 State Update Training

Technical assistance and system updates for FFY 2020 Quality Measures reporting for Child, Adult, and Health Home Core Sets, presented on October 14, 2020.

Presentation Download (PDF, 2.93 MB)

  • Part 1: An overview of the session, introduction to MACPro, details on how to gain access to MACPro, and descriptions of the MACPro state user roles. (12:40)
  • Part 2: An introduction and reporting update to the Child, Adult, and Health Home Core Sets, information about FFY 2019 Child and Adult Core Set data products, CMS’ goals for FFY 2020 reporting, and information on participating in QM usability testing. (9:13)
  • Part 3: An outline of the updates made to the Child, Adult, and Health Home Core Sets for FFY 2020, measure-specific changes, how to report the new National Core Indicators Survey measure in MACPro, and COVID-19 related changes. (15:29)
  • Part 4: An overview of the data quality priorities for FFY 2020 and various technical assistance resources available to help states with reporting of the Child, Adult, and Health Home Core Sets. (12:17)
  • Part 5: Highlights of MACPro system-specific updates, including general and those related to COVID-19, MACPro tips and tricks for users, additional resources, and Help Desk information. (10:57)

Quality Measures State In-System Demonstration

In-system demonstration of the state workflow for creating and submitting a Quality Measures report in MACPro.

Additional Resources

CMS Training Videos

Quality Measures Reporting: MACPro Roles Training for CMS

Presentation Download (PDF, 2.75 MB)

CMS Quality Measure Report Review In-System Demonstration

Presentation Download (PDF, 377.7 KB)

MACPro Medicaid State Plan

MACPro State Plan Amendment (SPA) State Introductory Training

This training contains an overview of MACPro, state roles, and the state submission workflow for Medicaid State Plan (Health Homes, Eligibility, and Administration). Additional resources as well as alternate workflows for Clarification and Request for Additional Information (RAI) are also included.

Presentation Download (PDF, 2.17 MB)

Speaker Notes Download (PDF, 344.72 KB)

MACPro Health Homes State Plan Amendment (SPA)

State Training Videos

Health Homes SPA Reporting: MACPro Roles Training for States

Presentation Download (PDF, 205.28 KB)

State User In-System Demonstration

Presentation Download (PDF, 939.02 KB)

CMS Training Videos

Health Homes SPA Reporting: MACPro Roles Training for CMS 

Presentation Download (PDF, 742.91 KB)

CMS User In-System Demonstration

Presentation Download (PDF, 894.81 KB)

MACPro Eligibility & Administration SPA

Eligibility User Update

A brief overview of the updates to MACPro for the November 2018 eligibility release including new reviewable units (RUs) that are now available, functionality, and additional information.

Eligibility User Update (November 2018) (18:37)

State Training Videos

State Introductory Training Videos

Medicaid MAGI Eligibility and Administration SPA Reporting: MACPro Introductory Training for States (August 2017)

Presentation Download (PDF, 587.59 KB)

State User In-System Demonstration

Presentation Download (PDF, 683.29 KB)

CMS Training Videos

CMS Introductory Training Videos

Medicaid MAGI Eligibility and Administration SPA Reporting: MACPro Introductory Training for CMS

Presentation Download (PDF, 1.62 MB)

CMS User In-System Demonstration

Presentation Download (PDF, 1.88 MB)

For MACPro Assistance, please contact the MACPro Help Desk at MACPro_HelpDesk@cms.hhs.gov or call (301) 547-4688.