Frequently Asked Questions

The package ID is an auto-generated ID consists of the two letter state abbreviation, the year, the authority in this case MH for Medicaid Health Homes, an automatic number assignment, and the letter O for official or D for draft. The package ID is used to track this submission package. The SPA ID (SS-YY-NNNN-xxxx) is assigned by the State in Official Submission Packages and consists of the State abbreviation (SS), they year (YY), a four-character sequence number (NNNN), and four-character optional alpha and numeric (xxxx).

FAQ ID:92921

Log in as State Point of Contact. Go to the Actions tab, then select "Delete Submission Package". Enter in the package ID and the SPA ID, then search for the package you wish to delete. Only the State Point of Contact can perform this function. This function is only available before a package is submitted to CMS for the first time. After that, the only option for the SPOC would be to withdraw the package.

FAQ ID:92926

Yes, there are various places throughout a package to attach additional information. In many reviewable units, depending on the selections made, an opportunity to upload documents is available. Uploading a document to the Health Homes Services Reviewable Unit is required.

FAQ ID:92931

A validation error occurs when additional information is required for certain fields on a page. This error will be indicated by red script on the page under the section that was required. In order to avoid a validation error, enter in all required information before attempting to validate data. For many screens this will occur upon selecting a button located towards the bottom of the page to validate your entries.

FAQ ID:92936

This table indicates what reports are available to State Users. These can be found under the "Reports" tab.

FAQ ID:92941

1. Select "Records" from the navigation panel at the top of the screen.
2. Select the appropriate Quality Measure from the Records list.
3. Select the specific report to be displayed.
4. Once the report is displayed, in the left hand menu, click on "Report Data". This will direct you to the Admin Screen where you can find a list of all core measures.
5. Select a core measure. You may then expand each field you would like to print within the Core Measure by scrolling down the page and selecting the +/- button.
6. To print, use the browser print function. First navigate to the "File" tab. Select "Page Setup".
7. In the "Page Setup" box, set all "Headers"; and all "Footers" to empty using the drop down menus. Please note that this is a one-time step that does not have to be done for subsequent print operations.
8. Next, use the browser print function by navigating to the "File" tab and then selecting "Print". You may also use the keyboard shortcut Ctrl+P. This will print the core measure data to your printer.

FAQ ID:92946

Yes, at the end of a Seek More Information Request (SMI), there is an Upload Documents section where you can include more information for states.

FAQ ID:92951

If you scroll to the bottom of the page, you'll see that the "Accept" button is grayed out. This means that you cannot accept this report. The SMI request has gone to the State Point of Contact. The SMI request will need to be reviewed again by CMS once the state responds. You are not able to send another SMI request until this request is closed.

FAQ ID:92956

All ratios should be rounding up or down to the nearest tenth. If the ratio is not auto-calculating correctly, please report the issue to the MACPro Help Desk.

FAQ ID:92961

If a state responds to an SMI request and updates a report, there will be two tasks for that report. One will be entitled "Seek More Information Response Completed" and the other will be labeled "Review Report".

FAQ ID:92966