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Frequently Asked Questions

Frequently Asked Questions are used to provide additional information and/or statutory guidance not found in State Medicaid Director Letters, State Health Official Letters, or CMCS Informational Bulletins. The different sets of FAQs as originally released can be accessed below.

Showing 21 to 30 of 96 results

Certain fields within the reviewable units seem misaligned, how do I fix this issue?

If certain fields are misaligned you may need to adjust your compatibility settings. Click the Tools button in the upper right side of your screen, and then click Compatibility View settings. Next click the Add button. The website is added to your Compatibility View and the screen will realign. You can always remove the website by clicking on the website in the list and clicking the Remove button. If an issue persists, please email the MACPro Help Desk at MACPro_HelpDesk@cms.hhs.gov

FAQ ID:92886

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How do I print a Quality Measures report?

  1. Select "Records" from the navigation panel at the top of the screen.
  2. Select the appropriate Quality Measure from the Records list.
  3. Select the specific report to be displayed.
  4. Once the report is displayed, in the left hand menu, click on "Report Data". This will direct you to the Admin Screen where you can find a list of all core measures.
  5. Select a core measure. You may then expand each field you would like to print within the Core Measure by scrolling down the page and selecting the +/- button.
  6. To print, use the browser print function. First navigate to the "File" tab. Select "Page Setup".
  7. In the "Page Setup" box, set all "Headers"; and all "Footers" to empty using the drop down menus. Please note that this is a one-time step that does not have to be done for subsequent print operations.
  8. Next, use the browser print function by navigating to the "File" tab and then selecting "Print". You may also use the keyboard shortcut Ctrl+P. This will print the core measure data to your printer.

FAQ ID:92946

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Is there a way to attach additional information or appendices to give to a state?

Yes, at the end of a Seek More Information Request (SMI), there is an Upload Documents section where you can include more information for states.

FAQ ID:92951

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I just submitted a Seek More Information (SMI) Request. Why can't I accept the State's report?

If you scroll to the bottom of the page, you'll see that the "Accept" button is grayed out. This means that you cannot accept this report. The SMI request has gone to the State Point of Contact. The SMI request will need to be reviewed again by CMS once the state responds. You are not able to send another SMI request until this request is closed.

FAQ ID:92956

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When MACPro auto-calculates a numerator and denominator, how should I expect the ratio to round?

All ratios should be rounding up or down to the nearest tenth. If the ratio is not auto-calculating correctly, please report the issue to the MACPro Help Desk.

FAQ ID:92961

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There are two tasks for one report in my Tasks screen. How is this possible?

If a state responds to an SMI request and updates a report, there will be two tasks for that report. One will be entitled "Seek More Information Response Completed" and the other will be labeled "Review Report".

FAQ ID:92966

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How are Report IDs assigned?

For all new reports, the system will automatically generate a Report ID. The ID describes the type of report, and also includes a little code at the end. The first two letters of the code are the state or territory abbreviation (so if you want to review a report from Virginia, you'll look for VA). The next four numbers are the year of the data (so this report is from 2015). The next letters represent the type of data (Adult, Child, Health Homes, or Maternal and Infant Health) and the type of report (Quality Measures, SPA, etc.)

FAQ ID:92971

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What are the differences between the three report options under the "Generate Report" action?

The MACPro State by State Measure by Measure Report provides the number of measures reported for a state in each fiscal year, the number of CHIP and Medicaid population data and programs the state reported on, and specifics on which report included information on which measures.

The MACPro Stratifications in the Core Data Report identifies if a core set measure was reported in a specific report number. You may select which core set measures are included in this report.

The MACPro Measure Reporting Status System Report will allow you to search for the status (complete or incomplete) of reports for a specific quality measure. You can select a specific measure within a specified state and year.

FAQ ID:92976

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How do I delete a draft report?

Go to the Actions tab, then select "Delete Annual Report". Enter in the package ID and search for the report you wish to delete. Only the State Editor and the State Director can perform this function. This action can only be taken prior to CMS Submission. Once the report is submitted, this is no longer an available action.

FAQ ID:92981

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What is the difference between Compare Doc Report and Compare Doc?

Compare Doc Report: After the state has responded to Clarification or RAI, CMS has the ability to see what Reviewable Units have been edited within the submission package.

  • Start by logging in as the CMS Point of Contact or Submission Review Team member. Under the "Records" tab, select "Submission Packages." Select the submission package link and in the left panel, select "Compare Doc Change Report". Reviewable Units that have been edited by the state are indicated by a check mark within a green circle.

Compare Doc: While reviewing a Reviewable Unit, the CMS Point of Contact or the Submission Review Team member has access to a feature that will tell him/her exactly what fields were edited by the state during Clarification or RAI.

  • Start by logging in as the CMS Point of Contact or Submission Review Team member. Select the "Tasks" tab and then select "Review Submission Package". Select a reviewable unit link. Below the Audit Information, select "View Compare Doc". New fields will expand detailing the Field Name, Old Value, Change Type, and New Value for all edits made within the Reviewable Unit by the state. In the Change Type column, different icons will appear to detail the method that was used to edit this particular field.

FAQ ID:92986

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