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The DSW Core Competency Project

Between 2011 and 2014, the National Direct Service Workforce* Resource Center (DSW RC) researched, developed, and validated a set of core competencies for the direct service workforce*.  The DSW RC completed the work in three phases, which are described below.

* Note that the term direct care workforce (DCW) is also referred to as direct service workforce (DSW).  Different terms are used by different entities and we use the terms synonymously.