Frequently Asked Questions are used to provide additional information and/or statutory guidance not found in State Medicaid Director Letters, State Health Official Letters, or CMCS Informational Bulletins. The different sets of FAQs as originally released can be accessed below.
Frequently Asked Questions
Select the "Records" tab in the upper tool bar. Click on the Quality Measure you are working with and then search for the report you would like to view by entering the report package ID.
- Select "Records" from the navigation panel at the top of the screen and then select "Submission Packages" for your state.
- Select the appropriate Submission Package from the Records list.
- Select "Reviewable Units" from the left panel. This will direct you to a screen where you can find a list of all Reviewable Units.
- Select a Reviewable Unit. You may then expand each field you would like to print within the Reviewable Unit by scrolling down the page and selecting the +/- button or by selecting the "View All Responses" button in the right corner if available.
- To print, use the browser print function. First navigate to the "File" tab. Select "Page Setup".
- In the "Page Setup" box, set all "Headers" and all "Footers" to empty using the drop down menus. Please note that this is a one-time step that does not have to be done for subsequent print operations.
- Next, use the browser print function by navigating to the "File" tab and then selecting "Print". You may also use the keyboard shortcut Ctrl+P. This will print the reviewable unit data to your printer.
The Correspondence Log is the official record for the package. The Correspondence Log can be used as a communication tool, where CMS provides information to the state and the state can respond. Only the SPOC and the CMS Point of Contact can write in the correspondence log, but others may view the correspondence log in a package for reference.
- Log in to MACPro as the CMS Point of Contact.
- Select the "Records" tab from the upper tool bar, and then select "Submission Packages" for your state.
- Next, select your Package ID.
- You will be taken to the Summary screen of your package. Select "Related Actions" from the left panel.
- Next, select "Create Correspondence Log"
- Enter in your information and then select "Create Correspondence Log"
- If you should need to add an entry, follow steps 1 through 4 and then select "Add Entry to Correspondence Log".
- On the next screen, fill in your entry and then select "Add Entry to Correspondence Log".
- You may also add an entry to the correspondence log by selecting "Correspondence Log" from the left panel instead of "Related Actions" shown in Step 4. Please note that this link will only appear after you have created a correspondence log.
- Select "Add Entry to Correspondence" in the top right corner.
- Fill in your entry information and then select "Add Entry to Correspondence".
CMS plans to provide technical assistance on transition plans to States through the State Operations and Technical Assistance Team (SOTA) calls and through other calls with the State. We will also be providing additional guidance about the information that should be included in the transition plans. We will consider the transition plans that need to be submitted by the due date as living documents that are open to revision, and will continue to work with States to ensure a seamless transition in 2014 for beneficiaries and States.
Supplemental Links:
Since Medicaid is administered by the Medicaid agency in your state, eligibility may vary from one state to another. Contact your state Medicaid Agency with questions, or see if you qualify by applying. CMS is the federal agency that works with state Medicaid agencies to make sure they comply with federal laws and regulations.
Your state will determine if you qualify for Medicaid. Contact your state for renewal or application information.
State Medicaid and CHIP agencies have the primary responsibility for operation of the Medicaid and CHIP programs and they are your first and primary resource for assistance with your Medicaid and CHIP related questions, particularly as it relates to your eligibility status or benefits. If you have already contacted your State Medicaid Agency, you may contact the Centers for Medicare and Medicaid Services as follows:
Toll-Free: 877-267-2323
Local: 410-786-3000
TTY Toll-Free: 866-226-1819
TTY Local: 410-786-0727
Medicaid.gov Mailbox: Medicaid.gov@cms.hhs.gov
Your state will determine if you qualify for Medicaid. Contact your state for renewal or application information.
If there are questions or problems related to the system/website, please contact the MACPro Help Desk staff via email to MACPro_HelpDesk@cms.hhs.gov. If there are questions regarding the quality measure content or reporting please contact MAC Quality TA via the contact link at the bottom of the screen or by email to MACQualityTA@cms.hhs.gov.