Does the Managed Long Term Services and Supports (MLTSS) LTSS Comprehensive Care Plan and Update measure account for how well MLTSS plans are addressing member goals identified in the care plan?

As a process measure, it is not designed to address the outcome of care planning—whether the services authorized by MLTSS plans and specified in the care plan meet members’ goals. One way to evaluate this outcome is through person-reported outcome measures reported through a survey or another method that asks individuals about their perspective on their care. Other measures and indicators, including those derived from the Consumer Assessment of Healthcare Providers and Systems Home and Community Based Experience of Care Survey and the National Core Indicators Aging and Disability Survey, can be used to help inform whether the services provided help individuals meet their goals.