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The 2023 Comprehensive Guide states that RMTS moments received during unpaid time off are invalid

The Comprehensive Guide notes that invalid moments do not affect the response rate either way. Invalid responses do not count towards or against the 85% response rate because they are removed from the results. Page 122 of the Comprehensive Guide states that moments received during unpaid time off are considered invalid responses. Employees on unpaid time off or who have left their positions and have not been replaced should be removed from the sample to avoid distorting the time study results. As these moments are considered invalid, it is correct that they should be excluded from both the numerator and denominator of the 85% RMTS response rate calculation.

Date
FAQ ID
181036
FAQ Question
The 2023 Comprehensive Guide states that RMTS moments received during unpaid time off are invalid and do not count towards the 85% response rate. Are these moments excluded from both the numerator and denominator of the 85% RMTS compliance formula when calculating the response rate, or only the numerator? Thus, the 85% RMTS compliance formula would be:

Total Valid Moments (excludes invalid moments)/

Total Valid Sampled Moments + Total Nonresponses (excludes invalid moments)