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What does the error message "Session Timed Out" mean?

The system automatically times users out and sends an error message when a user does not navigate the application within 60 minutes. When a 'Session Timed Out' error message appears, a loss of data may occur. Therefore, it is recommended to continually save your work every ten minutes.

Please take special note, writing in a text box for 60 minutes does not count as refreshing the page. You must select save or navigate through the application to avoid being timed out.

Date
Topic
Medicaid and CHIP Program (MACPro)
Sub Topic
MACPro General
FAQ ID
92746
FAQ Page
Frequently Asked Questions
FAQ Question
What does the error message "Session Timed Out" mean?