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Strengthen Person & Family Engagement as Partners in their Care
VISIT THE PILLAR: State Health System Performance
The Centers for Medicare and Medicaid Services organizes measures in the state health system performance pillar of the Scorecard using the domains defined in the Meaningful Measures initiative. The initiative identifies the highest priority areas for quality measurement and improvement. The measures in this domain focus on engaging Medicaid and Children's Health Insurance Program (CHIP) beneficiaries as partners in their care, which helps ensure that they are making informed decisions about their care. Informed decisions can lead to improved satisfaction with care and quality of life for beneficiaries and their families.
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This measure reports on states’ use of three experience of care surveys administered to long-term services and support (LTSS) beneficiaries. Surveys included in the count are:
Administration of the three surveys is voluntary. States vary in how often they administer surveys and the proportion of the LTSS population covered by surveys. The count below includes surveys administered since 2018. States may also use other surveys to understand the experiences of their LTSS beneficiaries. |
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State Health System Performance | Image
 State Use of Experience of Care Surveys for Beneficiaries Using Long-Term Services and Supports Map with the categories and values:
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Source: Data on states’ HCBS CAHPS administration status were verified by the Centers for Medicare & Medicaid Services (CMS). Data reflect administration between 2018 and 2020. Administration status was not available for Illinois, and CMS was not able to verify information for New Jersey or Rhode Island. Data on states’ NCI administration come from NCI administrative records and reflect administration during the 2018-2019 and 2019-2020 reporting cycles. Data on states’ NCI-AD administration come from NCI-AD administrative records and reflect administration during the 2018-2019 and 2019-2020 reporting cycles. |