Getting Needed Care

About This Measure

This measure reports the percentage of respondents who reported that they always, usually, or never/sometimes receive needed care. Higher response rates for always and usually are better. Lower response rates for sometimes/never are better.

The getting needed care composite combines responses from two questions asked in the 2014 Nationwide Adult Medicaid Consumer Assessment of Healthcare Providers and Systems (NAM CAHPS) about how easily respondents got various aspects of needed care:

  1. In the last six months, how often was it easy to get the care, tests, or treatment you needed?
  2. In the last six months, how often did you get an appointment to see a specialist as soon as you needed?

The NAM CAHPS survey interviewed a representative sample of adults ages 18 and older enrolled in Medicaid during October 2013 through December 2013. Many states conduct their own CAHPS surveys as part of the Adult Core Set.

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Small multiples bar chart with the values:

State Always Usually Never + Sometimes
Alabama 55% 23% 22%
Arkansas 55% 24% 21%
Arizona 47% 28% 26%
California 41% 27% 33%
Colorado 45% 25% 30%
Connecticut 48% 26% 26%
Dist. Of Col. 50% 24% 25%
Delaware 52% 28% 19%
Florida 48% 24% 28%
Georgia 56% 23% 22%
Hawaii 48% 28% 24%
Iowa 53% 27% 19%
Idaho 53% 28% 20%
Illinois 48% 29% 23%
Indiana 54% 26% 19%
Kansas 55% 27% 19%
Kentucky 54% 25% 21%
Louisiana 52% 21% 27%
Massachusetts 52% 28% 19%
Maryland 48% 28% 23%
Maine 53% 28% 19%
Michigan 52% 26% 22%
Minnesota 53% 31% 16%
Missouri 52% 28% 20%
Mississippi 56% 23% 21%
Montana 53% 28% 19%
North Carolina 55% 25% 20%
Nebraska 57% 27% 15%
New Jersey 47% 29% 23%
New Mexico 45% 27% 28%
Nevada 43% 27% 30%
New York 49% 27% 24%
Ohio 51% 27% 22%
Oklahoma 50% 27% 23%
Oregon 43% 29% 28%
Pennsylvania 54% 27% 19%
Rhode Island 54% 27% 19%
South Carolina 51% 24% 25%
South Dakota 53% 26% 21%
Tennessee 54% 25% 20%
Texas 47% 24% 29%
Utah 50% 29% 21%
Virginia 52% 26% 22%
Vermont 53% 30% 17%
Washington 46% 29% 25%
West Virginia 51% 28% 21%
Wyoming 53% 28% 18%

Source: NAM CAHPS Survey

Notes:

  • Data are not available for the following states because they did not participate in the survey: AK, ND, NH, and WI.
  • Percentages may not sum to 100% due to rounding and statistical suppression.